Cancellation Policy

No-Show & Late Cancellation Policy

All bookings can be cancelled promptly on the BOOKSY app.
Please be aware we require at least 24 hours notice. When you cancel we receive an instant notification and your slot becomes available online for other customers to book. If this is not done, we are left with an empty barber chair.

If you fail to cancel your appointment 24 hours prior… You will have to pay for your appointment in full.

If you do not pay then your BOOKSY account will be blocked. We will send an invoice via text from IZETTLE that provides you with a safe and secure link to pay your missed appointment.
You will not be allowed to book another appointment until payment has been made. Once this is done we will reactivate your account.

Love, M & R x